Privacy policy

1. Who we are

Vinomatcher ("we", "us") operates a B2B wine trade discovery and messaging platform. This Privacy Policy describes how we process personal data when you visit our website, create an account, or use our services.

2. Data we collect

• Account data: name, email address, password hash (if applicable), company, job title, role (e.g. importer or winery), and preferences you provide.
• Profile and listing data: winery or buyer profile fields, portfolio information, images, and documents you upload (including verification materials where applicable).
• Communications: messages sent through the Platform and metadata (timestamps, participants).
• Technical data: IP address, device/browser type, and cookies or similar technologies used for security, analytics, and session management.

3. Purposes and legal bases

We process personal data to provide and improve the Platform, authenticate users, facilitate B2B introductions and messaging, maintain security, comply with legal obligations, and communicate service-related notices. Depending on jurisdiction, processing may be based on contract, legitimate interests (operating a secure B2B service), or consent where required (e.g. certain cookies or marketing).

4. Sharing

We share data with infrastructure and authentication providers strictly as needed to operate the service. Certain profile information is visible to other registered trade users as part of the marketplace. We do not sell your personal data. We may disclose information if required by law or to protect rights, safety, and integrity of Users and the Platform.

5. International transfers

Where data is processed in countries outside your jurisdiction, we implement appropriate safeguards (such as standard contractual clauses) where required by applicable data protection law.

6. Retention

We retain personal data for as long as your account is active and as needed to provide services, resolve disputes, and meet legal, tax, and regulatory requirements. Verification documents may be retained for audit and compliance periods consistent with our internal policies.

7. Your rights

Subject to applicable law, you may request access, rectification, erasure, restriction, or portability of your personal data, and object to certain processing. You may withdraw consent where processing is consent-based. To exercise rights, contact us at the email below. You may lodge a complaint with a supervisory authority in your jurisdiction.

8. Security

We implement technical and organizational measures appropriate to the risk; however, no method of transmission over the Internet is completely secure. You are responsible for safeguarding your credentials.

9. Platform non-liability (privacy context)

Vinomatcher does not control the accuracy of information posted by Users. You should not rely solely on Platform content for legal or commercial decisions. See our Terms of use for broader limitations, including user-to-user dealings and due diligence.

10. Changes

We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.

11. Contact

Privacy inquiries: support@vinomatcher.com